AI chatbots and voice assistants can perform financial tasks and transactions directed by customers, such as checking account balances, making payments or scheduling transfers.
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AI already impacts finance & insurance
of labour time in finance can be automated using generative AI
of insurance claims are resolved by LLM solution from one of AI product vendors
AI applications in finance and insurance
Conversational finance
AI chatbots and voice assistants can perform financial tasks and transactions directed by customers, such as checking account balances, making payments or scheduling transfers
Workflow augmentation
AI agent could help sales representatives to sell better through recommendations, profiling and analysis of previous interactions with customer
Financial analysis
Generative AI assistants can analyze financial data and information at scale through large language models to produce insights, recommended strategies, and compare against benchmarks
Synthetic data generation
Synthetic training data produced by generative AI can inform and improve financial models and ensure compliance with data privacy regulations
Hyper-personalization
AI agents can generate interactive, vivid, and hyperpersonalized marketing campaigns for each customer
Conversational finance
Workflow automation
AI can streamline operational workflows by automating routine tasks, scheduling, and process management, leading to increased productivity and minimized manual errors
Financial analysis
Generative AI assistants can analyze financial data and information at scale through large language models to produce insights, recommended strategies, and compare against benchmarks.
Synthetic data generation
Synthetic training data produced by generative AI can inform and improve financial models and ensure compliance with data privacy regulations.
Hyper-personalization
AI agents can generate interactive, vivid, and hyperpersonalized marketing campaigns for each customer